I’m a product designer who listens to customer voices and treats products as if they were my own.
Increasing WAU by 52.9% by adapting to user feedback
ETF Choice App
Taishin Securities Website Overhaul
Taishin Securities Website Revamp
Taishin Securities Official Website
DaXia|Stock Savings App
CMoney (Leading Stock Platform in TW)
EXchange|Thrift Shop App for students
EXchange|Thrift Shop App for students
UX Research & Design
HRIS Implementation|Service Design
HRIS Implementation|Service Design
CTBC Bank
HRIS Implementation|Service Design
Y Art Museum: The Pop-up Book of Period Stigma
Graduation Project / Graphic Design
01
Gather Insights
I gather insights from customers’ feedback or behavioral data, then analyze them to framework the problems yet to be solved.
02
Pinpoint Problem
As time and technical resources are often insufficient in agile development, I would narrow down the project scope, based on the 80-20 Rule, to focus on solving the most valuable problem.
03
Design & Iterate
During the implementation phase, I explore different design solutions and thoughtfully select the most practical one. Lastly, I keep track of user feedback and iterate when there’s room for improvement.

What's it like to work with Louie?

Let's hear from my colleagues!
"I really feel happy to be able to work with Louie. I appreciate her attentiveness and dedication in daily work. For example, in the documents provided by the product manager, she actively considers whether the interactive behavior is correct or where the interface can be improved, providing valuable professional suggestions that greatly help optimize the product."
Dennis
Senior Product Manager
"Louie has the ability to independently complete design tasks (in specific, DaXia's Stock Calculator and Wanda Securities Report redesign), which is quite impressive. Especially, she has a deep understanding of our clients’ needs and assists the PM in creating a better UI Flow. The final results are highly satisfactory for both our clients and the users. Thank you, Louie. You're awesome!"
Penny
Manager & Product Owner
"Louie doesn't confine herself to the job responsibilities of UI/UX, but approaches every software from a broader perspective to plan, design, and solve software or marketing problems. I hope she continues to maintain this enthusiasm for work. Keep it up!"
Jacky
Marketing
"Love the simplicity and the prompt customer support."
Koray Okumus
UX Designer, Circooles
"We’ve been using Untitled to kick start every new project. I can’t imagine working without it."
Lyle Kauffman
Data Engineer, Catalog
"We’ve been using Untitled to kick start every new project and can’t imagine working without it."
Candice Wu
Product Manager, Sisyphus
"Love the simplicity of the service and the prompt customer support. We can’t imagine working without it."
Mollie Hall
Web Developer, Sisyphus
"Untitled has saved us thousands of hours of work. We’re able to spin up projects in hours."
Kelly Williams
Head of Design, Layers
"Love the simplicity and the prompt customer support."
Koray Okumus
UX Designer, Circooles
"We’ve been using Untitled to kick start every new project. I can’t imagine working without it."
Lyle Kauffman
Data Engineer, Catalog

What's it like to work with Louie?

Let's hear from my colleagues!
“I really feel happy to be able to work with Louie. I appreciate her attentiveness and dedication in daily work. For example, in the documents provided by the product manager, she actively considers whether the interactive behavior is correct or where the interface can be improved, providing valuable professional suggestions that greatly help optimize the product.”
Dennis
Senior Product Manager
“Louie has the ability to independently complete design tasks (in specific, DaXia's App design), which is quite impressive. Especially, she has a deep understanding of our clients’ needs and assists the PM in creating a better UI Flow. The final results are highly satisfactory for both our clients and the users. Thank you, Louie. You're awesome!”
Penny
Manager & Product Owner
“Louie doesn't confine herself to the job responsibilities of UI/UX, but approaches every software from a broader perspective to plan, design, and solve software or marketing problems. I hope she continues to maintain this enthusiasm for work. Keep it up!”
Jacky
Marketing
“Louie's UI delivery documents are written in great detail and she also helps with product functionality testing. In addition, she is able to balance customer requirements and user experience to design within the current framework that can be implemented by the RD.”
Jerry
iOS Developer
“Louie is very meticulous and proactively strives to do tasks to the best of her abilities. Hope she continues to maintain this enthusiasm!”
Luke
Senior Product Designer
“Louie doesn't confine herself to the job responsibilities of UI/UX, but approaches every software from a broader perspective to plan, design, and solve software or marketing problems. I hope she continues to maintain this enthusiasm for work. Keep it up!”
Tina
Android Developer